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My CPA Portal FAQ

You can update your personal and employment information by logging into your profile on My CPA portal. If you are changing your name or submitting transcripts with a different name than appears in your profile, you will be required to provide legal name change documentation, such as a marriage certificate or divorce decree.

If you move from one province to another within Western Canada, you will be required to change your governance (the provincial body with which you are affiliated), by contacting cpaapplication@cpawsb.ca as this cannot be done through My CPA Portal. Your PERT reporting must be complete and up-to-date before you can transfer to another province. 

If you are moving to Western Canada from elsewhere in the country, contact your current body for information about how to transfer to CPAWSB. If you move to a province outside Western Canada, please contact cpaapplication@cpawsb.ca for next steps. Information about transferring to another region is available here. 

Log into My CPA portal and click on 'Practical Experience'. Click on “Click here to access PERT”. Please see PERT Access for additional instructions. 

No, My CPA portal is not currently supported on mobile devices. Please use a laptop or desktop computer to log into your profile.

On My CPA Portal, select “CPA Account” under the “My Profile” tab. From there, find the invoice you wish to pay and click “View” next to this invoice (on the right-hand side). When the invoice is open you will be able to make a payment.

The following payment options are available: 

  1. Visa, MasterCard, or American Express 
  2. Debit card for select financial institutions  

Cash or cheques can also be mailed to our office at Suite 201 – 1074 – 103A Street SW, Edmonton, AB T6W 2P6.  EFT/wire transfers are not accepted. 

On My CPA Portal, select “CPA Account” under the “My Profile” tab. From there, find the invoice you wish to print and click “View” next to this invoice (on the right-hand side). When the invoice is open you will be able click on the print button to export it to PDF.  Invoices are not available until after the transaction posts (approximately 24 hours after the payment was made).

A status letter or CPA transcript can be requested from My CPA Portal under the “Program Requests” -> “Transcript Request” subsection after you have been approved into CPA PEP or CPA preparatory courses.

You must have an active program enrollment status in the next session to register for the module.  Annual re-enrollment must be completed for registration in a session in the next academic year.