Submitting Documents FAQs

The following FAQs do not apply to MRA and RMA applicants.

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Your applicant type determines what documents you will be required to submit to enroll. Visit your applicant type page to see what documents you will be required to submit.

After you request a transcript assessment, our transcript assessment team will verify it. You will then receive an email prompting you to log in to the My CPA Portal and review your document checklist, which outlines the required documents for the assessment. You will also receive email notifications each time we receive a requested document, and it will appear as received in your checklist.

See the PDF document and the video overview of Using the Document Checklist for more details.

If the issuing institution provides digital official transcripts and documents, kindly request that they be sent to [email protected]. We also accept digital official transcripts via recognized digital credential wallets and services like MyCreds. Please select CPAWSB as the recipient when using these services.

While digital submissions are preferred, we also accept official transcripts and documents by mail. They should be sent in a sealed (unopened) envelope directly from the issuing institution to:

CPA Western School of Business
201, 1074 – 103A Street SW
Edmonton, Alberta, T6W 2P6

Note: All submitted documents must be in English. Non-English documents must be translated and submitted to CPAWSB by a certified translator. Sending documents to provincial CPA offices may significantly delay your transcript assessment.

No, sending documents to provincial CPA offices may significantly delay your transcript assessment and/or enrollment and increases the possibility of your documents being misplaced or lost.

Yes, CPAWSB is a MyCreds receiving organization. Documents issued through the MyCreds platform are considered official. If a code is required to access your official transcript, please send the code in an email to [email protected]. 

CPAWSB will accept official transcripts received directly from you ONLY IF they are contained within the sealed (unopened) envelope that came directly from the post-secondary institution. Place the unopened envelope from the post-secondary institution inside another larger envelope and mail it directly to CPAWSB. 

All documents must be in English. You must have a certified translator translate your non-English documents and request that they be emailed to us at [email protected] or mailed directly to our office.

It is your responsibility to ensure that all the required official documents are submitted to CPAWSB. Please contact and request your issuing organization to send your official transcripts and/or documents directly to our office in a sealed envelope.

We prefer digital submissions. If your issuing institution provides electronic official transcripts and documents, kindly request that they be sent to [email protected].

Original or notarized copies are not accepted as official documents. The transcripts must be official, meaning they must come in a sealed (unopened) envelope directly from the issuing organization. Original or notarized copies are unofficial documents.

Transcripts and documents are considered official if they are received in a sealed (unopened) envelope directly from the issuing organization. If you have an exceptional circumstance that prevents you from having official transcripts or documents submitted, please contact

You are not required to submit any transcripts or documents for courses completed through CPAWSB.

When each requested document is received, we will update your document checklist and notify you by email. We will begin the transcript assessment process once all required documents are received. See Using the Document Checklist for more details.

Answer for applicant type: International Designate applicants under an MOU agreement
You will also be notified by email once the letter of good standing or Certification of Membership has been received.

Answer for applicant type: CPA Accredited Program
You will receive an email notification when we have received the official copy of your undergraduate degree transcript and the date of completion has been verified.

Please note: Transcripts and documents are considered official only if they are received in a sealed (unopened) envelope directly from the issuing institution.

For individuals who have completed transcript assessments, documents are held for one year from the assessment expiry date, per our retention policy. If your assessment has expired or your profile has been inactive for a while, it is best to contact the transcript assessment team by emailing [email protected] or calling 1.866.420.2350 ext. 6003# to confirm the status of your documents. If you have taken additional education since you last submitted documents, we will require new official transcripts.