Contact Us

Call us: 1 866 420.2350 (toll free—main office number)

Address:

(for transcripts and other transcript assessment documentation)

301, 1253 - 91 Street SW
Edmonton, AB T6X 1E9

We also have offices in Calgary, Vancouver, and Winnipeg. Transcripts and other assessment documentation sent to these locations will not be reviewed.

Questions | Who to Contact?

Admission Advising for CPA Prospects

Prospects have completed a My CPA online profile but have not yet been accepted into the CPA Professional Education Program (CPA PEP) or CPA preparatory courses.

Questions about	Contact
Accessing and navigating your My CPA online profile Program enrollment processes including transcript assessment processes, and general questions regarding CPA PEP and CPA preparatory courses.	1 855 306.9390 (toll free) admissionadvising@cpawsb.ca
Eligibility for entry into CPA PEP or CPA preparatory courses, including prerequisites and transcript assessments	transcriptassessment@cpawsb.ca

Assistance and Advising for Students

Students have applied to and been accepted into CPA preparatory courses.

Questions about	Contact

Applying for entry into CPA preparatory courses, enrolling in courses, temporary or permanent program withdrawals, and annual student dues	prepapplication@cpawsb.ca
ACAF or CPA preparatory courses currently in session, including questions about quizzes and projects, module withdrawals, grading, and program policy appeals	prepmodule@cpawsb.ca
ACAF or CPA preparatory course exams, including questions about accommodations, special consideration requests, and Securexam	prepexams@cpawsb.ca
General student advising, including assistance with course planning, transfer credits, and obtaining appendix letters for study permit requirements	prepadvising@cpawsb.ca

Assistance and Advising for Candidates

Candidates have applied to and been accepted into the CPA Professional Education Program (CPA PEP).

Questions about	Contact
Applying for entry into CPA PEP, temporary or permanent program withdrawals, transferring from another region and annual student dues	cpaapplication@cpawsb.ca
Enrolling in CPA PEP modules, including registrations and withdrawals, Module Zero, schedules, key dates, and evaluations	cpamodule@cpawsb.ca
Accommodations for CPA PEP workshops and exams	cpaaccommodations@cpawsb.ca
CPA PEP extensions	cpaextensions@cpawsb.ca

Information for Employers

Questions about	Contact
Participating in advisory panels, general employer feedback, and Employer Portal applications and user experience	outreach@cpawsb.ca

Becoming a CPAWSB Contractor

Questions about	Contact
CPAs becoming facilitators or session leaders	contract.positions@cpawsb.ca
Contract positions for CPA preparatory courses	online.adminprep@cpawsb.ca

Provincial CPA Organizations

If you have not completed a My CPA profile yet and are looking for information about becoming a CPA or finding out if the ACAF is right for you, contact your provincial CPA organization and ask to speak with a business development officer. Provincial CPA bodies also have information about practical experience, mentorship, career services, volunteer opportunities and upcoming provincial CPA information sessions and events.