- Ensure the requirements set by CPA Canada and CPAWSB are met.
- Assist exam writers with technical issues related to the exam software being used before, during, and after the exams.
- Coordinate with the on-site exam team.
- Handle or assist with the handling the exam laptops provided by CPAWSB.
- Portable printer with spare ink cartridge and paper
- Cell phone, capable of being set to vibrate
- Laptop, with the following minimum capabilities:
- 2 GB of RAM
- 1 GB of available hard drive space
- Two available USB ports
- Windows 7, 8 or 10 (32 or 64-bit OS)
- Microsoft Edge, Mozilla Firefox, or Google Chrome
- Wi-Fi Internet access
- Background in IT, specifically software and hardware troubleshooting. Training for Secure Client (Surpass) will be provided.
- Ability to work under pressure, and maintain a calm, reassuring, and professional demeanor while addressing exam writers’ technical issues.
- Ability to check, test, and transport laptops pre and post exam, when required.
- Strong critical thinking and problem-solving skills and the ability to apply professional judgement.
- Strong organizational skills.
- Strong communication and interpersonal skills
Approved IT proctor applicants are required to complete specific training before receiving a contract offer. Additional hands-on training will be provided on site during exams.
All contractors are required to complete ongoing training to remain active in the CPAWSB contractor pool.
IT proctors report to the Exam Contractor Management team, and in some locations report to a Lead IT Proctor.
IT proctors will work with other exam contractors at their location, such as Exam Supervisors and Invigilators. Coordination between support roles is necessary to ensure the overall success of the examinations.
Hourly, contracted for each exam session.
IT proctors are hired to support our primary exam locations, as follows:
- British Columbia: Abbotsford, Burnaby, Kamloops, Kelowna, Nanaimo, Prince George, Surrey, Vancouver, Victoria
- Alberta: Calgary, Edmonton, Grande Prairie, Lethbridge, Medicine Hat, Red Deer
- Saskatchewan: Regina, Saskatoon
- Manitoba: Brandon, Winnipeg
Applicants apply online by answering questions, reviewing an introduction video, and submitting a resume. The questions and resume help CPAWSB staff ensure requirements for the role are met and the video outlines the responsibilities of the role so applicants can determine whether the position is a good fit.
Please note, we are not accepting new applications for the IT proctor role at this time.
During Stage 2, applicants become prospective contractors, are assigned a contractor ID and given partial access to the Exam Support Platform (D2L).
Prospective contractors are required to complete additional training along with tasks to ensure they have a more detailed understanding of the exam processes and this role. After completing the training and tasks, prospective contractors automatically gain access to Stage 3.
In Stage 3, prospective contractors gain full access to the Exam Support Platform (D2L), with additional resources and exam specific information and are eligible to receive contracts. This platform is used to deliver training sessions, post information, and communicate with contractors.
Additionally, prospective contractors will have access to the online Contractor Portal, which the School uses to collect contractor information and availability for staffing purposes.
Experienced contractors will complete the performance reviews of prospective contractors following at least two exams/contracts. Experienced contractors will also assist with any questions prospective contractors may have.
Individuals who successfully complete this stage will be added to the active CPAWSB contractor pool.