Personal Information Changes
CPAWSB communicates with learners using the information stored in the My CPA Portal. Learners are responsible for ensuring that their information remains accurate and up to date, including:
- Legal first and last name
- Home address
- Phone number(s)
- Email address(es)
- Employment information
You must use your legal name when creating your My CPA profile.
If you would like correspondence addressed using a different name, you may enter it in the optional Preferred Name field. Preferred names are used only for informal communications, such as email correspondence.
Official documents, including transcripts, status letters, and other official records, will always display your legal name.
To update your legal name, upload supporting documentation through the Upload a Document feature in the My CPA Portal.
Once the documentation has been reviewed and verified, CPAWSB will update your record and the change will be reflected in the portal.
Accepted Documents
The following documents are accepted for legal name updates:
- Canadian driver's licence
- Passport (any nationality)
- Canadian Citizenship Certificate or Card
- Permanent Resident Card
- Record of Landing (landing paper)
- Nexus identification card