Examination Development & Delivery
- Support the administration and maintenance of examination banks, ensuring accuracy, security, and process compliance.
- Format examinations and ensure accessibility and quality standards are met.
- Coordinate examination production, printing, and shipping activities.
- Assist with examination schedules, timelines, and operational planning.
- Identify opportunities to improve examination processes and workflows.
Examination Marking Operations
- Coordinate candidate response reconciliation and investigate discrepancies.
- Support administrative, technical, and system-related marking activities.
- Participate in testing, implementation, and maintenance of examination and marking technologies.
- Administer examination remark requests.
- Monitor processes and recommend operational improvements.
Results Reporting & Candidate Feedback
- Support the accurate, timely, and confidential reporting of examination results.
- Coordinate candidate feedback processes for practice and live examinations.
- Perform quality assurance reviews on examination reporting and feedback activities.
- Assist with preparing and validating examination performance reports and data.
Board & Meeting Administration
- Coordinate logistics for Board of Examiners meetings, marking centres, and examination-related events.
- Support Board administration, including onboarding, records management, and technology access.
- Prepare agendas, meeting materials, minutes, and related documentation.
- Maintain records in accordance with organizational requirements.
Collaboration & Stakeholder Support
- Partner with internal teams to support examination operations.
- Build strong working relationships with authors, markers, committee members, regional partners, and vendors.
- Respond to inquiries and act as a resource on examination administration processes.
- Contribute to cross-functional projects and continuous improvement initiatives.
Examination Development & Delivery
- Support the administration and maintenance of examination banks, ensuring accuracy, security, and process compliance.
- Format examinations and ensure accessibility and quality standards are met.
- Coordinate examination production, printing, and shipping activities.
- Assist with examination schedules, timelines, and operational planning.
- Identify opportunities to improve examination processes and workflows.
Examination Marking Operations
- Coordinate candidate response reconciliation and investigate discrepancies.
- Support administrative, technical, and system-related marking activities.
- Participate in testing, implementation, and maintenance of examination and marking technologies.
- Administer examination remark requests.
- Monitor processes and recommend operational improvements.
Results Reporting & Candidate Feedback
- Support the accurate, timely, and confidential reporting of examination results.
- Coordinate candidate feedback processes for practice and live examinations.
- Perform quality assurance reviews on examination reporting and feedback activities.
- Assist with preparing and validating examination performance reports and data.
Board & Meeting Administration
- Coordinate logistics for Board of Examiners meetings, marking centres, and examination-related events.
- Support Board administration, including onboarding, records management, and technology access.
- Prepare agendas, meeting materials, minutes, and related documentation.
- Maintain records in accordance with organizational requirements.
Collaboration & Stakeholder Support
- Partner with internal teams to support examination operations.
- Build strong working relationships with authors, markers, committee members, regional partners, and vendors.
- Respond to inquiries and act as a resource on examination administration processes.
- Contribute to cross-functional projects and continuous improvement initiatives.
Required qualifications:
- Bachelor's degree in a related field.
- Minimum three years of experience in a coordination, administration, or operations support role.
- Equivalent combinations of education and experience will be considered.
- Bilingualism (English/French) is an asset.
- Knowledge of HTML is an asset.
- Project management experience involving multiple stakeholders and fixed deadlines is an asset.
- Experience with examination development, marking, assessment operations, or results reporting is an asset.
Skills and Attributes:
You are someone who:
- Manages multiple priorities while maintaining exceptional accuracy and attention to detail.
- Is comfortable working with confidential and sensitive information.
- Demonstrates sound judgment in high-stakes environments.
- Possesses strong analytical, organizational, and problem-solving skills.
- Enjoys working with data, quality assurance processes, and technology.
- Collaborates effectively with diverse stakeholder groups.
- Is proficient with Microsoft 365 and technology-enabled productivity tools, including AI tools such as Copilot
Required qualifications:
- Bachelor's degree in a related field.
- Minimum three years of experience in a coordination, administration, or operations support role.
- Equivalent combinations of education and experience will be considered.
- Bilingualism (English/French) is an asset.
- Knowledge of HTML is an asset.
- Project management experience involving multiple stakeholders and fixed deadlines is an asset.
- Experience with examination development, marking, assessment operations, or results reporting is an asset.
Skills and Attributes:
You are someone who:
- Manages multiple priorities while maintaining exceptional accuracy and attention to detail.
- Is comfortable working with confidential and sensitive information.
- Demonstrates sound judgment in high-stakes environments.
- Possesses strong analytical, organizational, and problem-solving skills.
- Enjoys working with data, quality assurance processes, and technology.
- Collaborates effectively with diverse stakeholder groups.
- Is proficient with Microsoft 365 and technology-enabled productivity tools, including AI tools such as Copilot
To learn more about the role, please see the job description linked below.
To learn more about the role, please see the job description linked below.