Mobile Banner

Consider your audience. What knowledge do they have about the subject of your communication? How will you tailor your response to their needs? What is your role and what are you trying to achieve?

>> Audience Analysis Overview

The CPA Mindset is the first part of The CPA Way and demonstrates the attitudes and behaviours of a CPA. Communicating with a professional tone conveys respect, courtesy, sincerity, objectivity, integrity, and fairness in written documents such as emails, memos, and reports. Is the attitude you are expressing aligned with the CPA Mindset and appropriate to your given role and the audience? 

>> Tone in Business Writing

Professional written communication adheres to proper writing mechanics. How well do you follow the rules of writing conventions? Example: punctuation, sentence structure, spelling, capitalization, and quotations? 

Do you organize your information and arrange it to fit the type of communication you are using for reports, emails, memos, presentations etc.?

Conciseness and clarity provide the audience with the right amount of information needed for their understanding. How clear and precise is your communication, while remaining supported?