A banner image of an African woman holding a tablet and an Asian woman standing beside her, both smiling at the camera.
A banner image of an African woman holding a tablet and an Asian woman standing beside her, both smiling at the camera.

Program Development Manager, ILA

The CPA Western School of Business (CPAWSB) provides an innovative, competency-based learning program to more than 15,000 learners in Western and Northern Canada who are completing their formal education towards certification as a Chartered Professional Accountant (CPA) in Canada. CPAWSB delivers the CPA Preparatory Courses and the CPA Professional Education Program (CPA PEP) through a combination of online distance learning and face-to-face modules which prepare candidates for the national Common Final Examination (CFE). The School is dedicated to providing excellent service in meeting learners’ education and support needs and to working effectively with everyone.

We currently have an opening for a full-time, permanent Program Development Manager position. Reporting to the Chief Executive Officer, the Program Development Manager plays a key role in leading the strategic development and delivery of the Indigenous Learners in Accounting (ILA) Initiative. This role is pivotal in shaping policies, programs, and resources that foster the growth and success of Indigenous learners pursuing careers in accounting. Working collaboratively with internal and external partners, the Program Development Manager will ensure the initiative is culturally sensitive, inclusive, and aligned with the aspirations of Indigenous communities.


Include but are not limited to: 

Manage ILA Development Projects 

• Lead the creation and implementation of learner support initiatives, including academic advising, mentoring, peer support, and tutoring. 

• Conduct environmental scans and collaborate with internal teams to translate research and analytics into program improvements. 

• Apply innovative and Lean methodologies to enhance program delivery. 

• Participate in planning, budgeting, forecasting, and variance analysis. 

• Facilitate ongoing communication and collaboration among internal and external partners. 

• Ensure compliance with privacy policies and conduct annual reviews of personal information practices. 

• Develop and implement policies and procedures for the ILA Initiative. 

• Engage in relevant professional development. 

• Perform other duties related to the Initiative as assigned. 

Support External Relations 

• Collaborate with provincial CPA bodies, CPA Canada, community leaders, educators, and other partners to support learner success.

• Ensure public-facing program information is accurate and current. 

• Assist with recruitment, registration, and retention efforts. 

• Operate with cultural sensitivity and respect for Indigenous traditions. 

Assist ILA Student Advising 

• Provide additional advising support to students as needed. 

• Liaise with sponsors, employers, and institutions on behalf of learners. 

• Oversee training of staff in strategies to reduce barriers for Indigenous learners

• Maintains confidentiality in handling learner information. 

• Communicates clearly and effectively in both written and verbal formats. 

• Builds positive relationships with learners, contractors, and vendors. 

• Works independently in a remote environment with minimal supervision. 

• Demonstrates strong attention to detail and accuracy. 

• Prioritizes tasks and manages schedules based on learner needs. 

• Adapts quickly to changing priorities and workloads. 

• Manages pressure and deadlines while being sensitive to learners’ experiences. 

• Resolves learner issues promptly or directs them to appropriate support. 

• Takes accountability for actions and outcomes. 

• Flexible to work evenings and weekends as needed. 

• Willingness and ability to travel. 

• Delivers high-quality service with professionalism and courtesy.  

• Collaborates effectively within a team environment. 

• Contributes to continuous improvement of team processes. 

• Fluent in English (reading, writing, speaking). 

• Models CPAWSB’s values: excellence, integrity, collaboration, innovation, responsiveness, and equity, diversity, and inclusion.

This role is eligible for hybrid work. The CPAWSB is based primarily in Edmonton, Calgary, and Vancouver. If based outside of these centers, the successful candidate may be required to travel to a CPAWSB office from time to time, or as required. 

Recruitment is restricted to candidates residing in Alberta, British Columbia, Saskatchewan, or Manitoba.

 The salary range for this role is $73,400 to $110,100 Along with a comprehensive benefits package, CPAWSB offers an exciting and challenging work environment, as well as a company culture that values: Excellence, Integrity, Collaboration, Innovation, Responsiveness, Equity, Diversity, and Inclusion. 

If you believe that you could thrive in our environment, and are interested in pursuing this opportunity, please submit a detailed cover letter and resume for consideration to [email protected] on or before October 24th, 2025. 

CPAWSB is committed to Equity, Diversity, and Inclusion and encourages applications from Indigenous peoples, women, persons with disabilities, members of racialized and other diverse groups. CPAWSB thanks applicants for their interest in this opportunity. Only candidates selected for an interview will be contacted.


Apply now