Include but are not limited to:
Student Travel and Accommodation Coordination
• Liaise directly with learners to arrange travel, hotel bookings, and local transportation.
• Ensure travel plans are responsive to individual needs and geographic considerations.
• Coordinate transportation between hotels and classroom venues.
Venue and Event Logistics
• Book classrooms and learning spaces for program sessions.
• Coordinate logistics for special events, including catering and attendance management.
Expense and Per Diem Management
• Process and track learner expense claims related to travel and meals.
• Administer per diem allowances in accordance with organizational policies.
Student Support and Communication
• Maintain empathetic and regular communication with learners to address logistical concerns.
• Provide proactive support to help learners navigate travel challenges and last-minute changes.
Program Expansion Support
• Assist with logistics for other education programs, including facilities bookings and equipment management.
- Confidentiality: Maintains discretion when handling learner information.
- Communication: Clear and timely communication tailored to diverse audiences.
- Interpersonal Skills: Builds positive relationships with learners, vendors, and team members.
- Attention to Detail: Ensures accuracy in expense tracking and logistical planning.
- Logistical Organization: Coordinates complex travel and event arrangements efficiently.
- Planning & Prioritization: Manages workload based on program schedules.
- Adaptability & Pressure Management: Responds effectively to changing needs and tight deadlines.
- Problem-Solving: Resolves logistical issues proactively.
- Accountability: Takes ownership of responsibilities and outcomes.
- Flexibility: Willingness to work evenings and weekends as needed.
- Service Quality: Delivers professional and courteous support.
- Team Collaboration: Shares knowledge and supports team success.
- Continuous Improvement: Suggests enhancements to processes and systems.
- Language Proficiency: Fluent in reading, writing, and speaking English.