A banner image of an African woman holding a tablet and an Asian woman standing beside her, both smiling at the camera.
A banner image of an African woman holding a tablet and an Asian woman standing beside her, both smiling at the camera.

Include but are not limited to: 

Student Travel and Accommodation Coordination 

• Liaise directly with learners to arrange travel, hotel bookings, and local transportation. 

• Ensure travel plans are responsive to individual needs and geographic considerations. 

• Coordinate transportation between hotels and classroom venues. 

Venue and Event Logistics 

• Book classrooms and learning spaces for program sessions. 

• Coordinate logistics for special events, including catering and attendance management. 

Expense and Per Diem Management 

• Process and track learner expense claims related to travel and meals. 

• Administer per diem allowances in accordance with organizational policies. 

Student Support and Communication 

• Maintain empathetic and regular communication with learners to address logistical concerns. 

• Provide proactive support to help learners navigate travel challenges and last-minute changes. 

Program Expansion Support 

• Assist with logistics for other education programs, including facilities bookings and equipment management.

• Minimum 3 years of experience in an office environment with increasing independence in decision-making (equivalencies will be considered, with one year of education equaling one year of experience, and vice versa). 

• Experience in travel coordination, event planning, or program administration. 

• Experience working with students and Indigenous communities or programs is considered an asset. 

• Strong proficiency in Microsoft Office, experience with Microsoft Dynamics or similar CRM systems is an asset. 

• Demonstrated knowledge and respect for Indigenous cultures, histories, and traditions. 

• Preference will be given to Indigenous applicants, as defined under Section 35(2) of the Constitution Act, 1982, which recognizes Aboriginal peoples as Indian (First Nations), Inuit, and Métis.

• Confidentiality: Maintains discretion when handling learner information. 

• Communication: Clear and timely communication tailored to diverse audiences. 

• Interpersonal Skills: Builds positive relationships with learners, vendors, and team members. 

• Attention to Detail: Ensures accuracy in expense tracking and logistical planning. 

• Logistical Organization: Coordinates complex travel and event arrangements efficiently. 

• Planning & Prioritization: Manages workload based on program schedules. 

• Adaptability & Pressure Management: Responds effectively to changing needs and tight deadlines. 

• Problem-Solving: Resolves logistical issues proactively. 

• Accountability: Takes ownership of responsibilities and outcomes. 

• Flexibility: Willingness to work evenings and weekends as needed. 

• Service Quality: Delivers professional and courteous support. 

• Team Collaboration: Shares knowledge and supports team success. 

• Continuous Improvement: Suggests enhancements to processes and systems. 

• Language Proficiency: Fluent in reading, writing, and speaking English.